Got a question? We’ve got answers. Below you’ll find general questions, charity-related questions, and specific Cause Fund questions. If you don’t find what you’re looking for, email firstname.lastname@example.org.
- What is DailyKarma?
- Is it free to sign up for a profile on DailyKarma?
- What if a charity I want to support is not listed?
- Is my donation & payment information secure?
- Are my donations tax-deductible?
- How do I get my donation refunded?
- What credit cards does DailyKarma accept?
- Do I need an account to donate?
- Can I donate anonymously?
- My card keeps getting rejected. Why?
- How do I know my payment was accepted?
- Who is Network for Good?
- What is Fundraising Efficiency?
- What are the star ratings I see on charity profile pages?
- What qualifies a charity to be listed on DailyKarma?
Setting Up & Managing a Cause Fund
- What is a Cause Fund?
- Is it free to set up a Cause Fund on DailyKarma?
- How do I pause my recurring donation?
- How do I delete my Cause Fund?
- What is the minimum amount I can donate?
- Can I set up multiple Cause Funds?
- I would like to give directly to an individual charity that I see in Cause Funds, rather than to the entire Cause Fund. How do I do this?
- What if I don’t reach my goal? Will the charity or charities still get all the donations?
- How do I get my charity listed in DailyKarma?
- How do I remove my charity from DailyKarma?
- How do we receive our donations that come through DailyKarma?
Giving Suite – For Brands
- What is the DailyKarma Giving Suite?
- How can I add the DailyKarma Giving Suite to my e-commerce store?
- Can I use the Giving Suite on other platforms?
- Are my company’s donations tax deductible?
- Does it cost to use the Giving Suite app for Shopify?
- How much of the donations are received by the charities?
- How often are donations processed?
If you’re someone who likes to support causes you believe in, you’ll love DailyKarma. DailyKarma is a tech startup that builds innovative tools for philanthropy. Since 2015, our team of technologists, nonprofit leaders & entrepreneurs have been creating tools to make giving fun.
Email email@example.com and let us know. We’ll verify & add it for you.
We are experts in giving – not law. We recommend that you talk to your tax professional or an attorney regarding any tax questions.
All donations made on the DailyKarma platform result in dollars being donated on your behalf to Network for Good with instructions from us to pass the donation to your intended charity.
We cannot refund your donation. Please email firstname.lastname@example.org promptly if you have an issue with a donation and we’ll do our best to help.
We accept Visa, Mastercard, American Express, and Discover.
No, you may donate as a guest. But you might want an account because of the benefits it gives you, like the ability to make donations via saved payment information, the ability to save your own Cause Funds, and the ease of seeing your impact year round. Plus, accounts are free.
Yes, you can make your donation anonymously. This ensures your name doesn’t show on the Cause Funds website or to the creator of the Cause Fund you donate to. The charities your donation benefits will still receive your name & email address via Network for Good, who processes the donations. Network for good is a non-profit, donor advised fund (tax ID 68-0480736) which processes donations.
Is your card a Visa, Mastercard, American Express, or Discover? If so, you should be good to go. Please try to enter your information again. If you are still having trouble, please email us at email@example.com and we’ll do our best to help.
You will be shown a message confirming that your transaction was a success. Also, you will receive a confirmation email immediately after the transaction.
Our awesome partner who helps your donation get to the right place. Your donation(s) are being made through Network for Good, a non-profit, donor advised fund (tax ID 68-0480736), which processes donations made through DailyKarma and distributes them to your chosen charity(s).
Fundraising Efficiency is the amount spent to raise $1 in charitable contributions. To calculate a charity’s fundraising efficiency, the average fundraising expenses are divided by the average total contributions it receives. The charity’s average expenses and average contributions are calculated over its three most recent fiscal years. This data is sourced from our partner Charity Navigator.
The star ratings measure the financial health and Accountability & Transparency of charities. Each charity rating ranges from 0 to 4 stars for its Financial Health, Accountability & Transparency, and Overall Rating. The ratings indicate how well a charity meets industry-accepted standards and how well it compares with the other charities evaluated. This data is sourced from our partner Charity Navigator.
All charities listed on DailyKarma have a valid 501(c)(3) status, have a Guidestar profile, and have also opted in to 3rd party fundraising through Guidestar.
Setting Up & Managing a Cause Fund
Cause Funds give you the power to donate to your favorite charities in one trackable donation. Each donation to a Cause Fund is split amongst the charities within the Cause Fund.
Yes, it is free to set up a Cause Fund on DailyKarma.
You can pause your recurring donation and change the card associated with your payments online by emailing firstname.lastname@example.org. When you pause your recurring donation, it will remain on pause until you choose to reactivate it. In the meantime, you can still donate manually to your Cause Fund whenever you wish to, and your Cause Fund can still receive donations from your community. Just share out your link.
You can delete your Cause Fund by emailing email@example.com. Please note that if you delete your Cause Fund, your Cause Fund will no longer be able to receive donations from anyone. Your credit card/payment information will no longer be associated with your Cause Fund, and you will not be able to reactivate your deleted Cause Fund ever. You’ll still see the record of your deleted Cause Fund in your account so that you can access your receipts. Perhaps, instead of deleting your Cause Fund, you may wish to simply pause your recurring donations, and then if you ever decide to donate again, your Cause Fund will be ready and waiting for you.
The minimum donation is $10.
Yes! Go for it.
I would like to give directly to an individual charity that I see in Cause Funds, rather than to the entire Cause Fund. How do I do this?
On the Cause Fund page, click on the charity logo. You will be directed to the charity detail page, which allows you to donate directly.
Yes, absolutely. We wanted to give you the ability to set a goal for your Cause Fund in order to help you inspire your community to achieve that target.
It’s easy! All verified 501c3 organizations in good standing can be listed in DailyKarma. If you’d like yours listed, please contact firstname.lastname@example.org and include your website and EIN.
Email email@example.com and we will remove you from our platform right away.
Network for Good will mail you a check or an electronic payment. Donations are sent through Network for Good. To receive donations through DailyKarma via Network for Good, you must be a 501(c)3 in good standing, opt into online giving and third-party data sharing with Guidestar, have an accurate business address in Guidestar, and not be a non-operating private foundation.
DailyKarma Giving Suite
DailyKarma Giving Suite is a custom toolkit that aligns brands with the causes their customers care about most. Our team of giving experts will customize campaigns based on what matters most to you.
- Sweepstakes Campaigns
- Coupon & freebie incentives
- E-commerce focused experiences
DailyKarma Giving Suite is now available in the Shopify App Store. The Giving Suite embeds directly into your e-commerce experience. Consumers donate to relevant causes directly in the purchase flow to receive incentives and discounts.
You can launch an ongoing series of giving campaigns with minimal work from your tech team, no legal headaches, and no accounting burden.
Absolutely. We’re happy to work with you to customize solutions based on your needs. Email us at firstname.lastname@example.org and let’s brainstorm.
Donations are deductible in the US to the full extent allowed by law. We are giving experts, not lawyers and recommend you speak with your attorney or tax professional with any specific questions.
We believe in making giving accessible to everyone, therefore are no monthly usage fees to use Shop to Give or to install the app on your website.
Most of the time, at least 90% (minus minimal credit card fees) of the donation is received by the charity partner. You have the option to elect to cover the administrative & technical costs so that 100% of the funds received go to charity
For our Shopify app, donations are tallied on the 2nd of every month. Your credit card on file will be billed for the amount fundraised in the previous month.