FAQs

Got a question? We’ve got answers. Below you’ll find general questions, charity-related questions, and specific Cause Fund questions. If you don’t find what you’re looking for, email support@dailykarma.com.

General

Cause Funds

Charities

General

What is dailyKARMA?

If you’re someone who likes to support causes you believe in, you’ll love dailyKARMA. We are a team committed to enriching society with the spirit of giving & gratitude through innovative use of technology.

Is it free to sign up for a profile on dailyKARMA?

Absolutely!

What if a charity I want to support is not listed?

Email charity@dailykarma.com and let us know. We’ll verify & add it for you.

Is my donation & payment information secure?

Yes.  We utilize the best in class of cloud services for our hosting, which brings the best of what is available today in the form of data center physical security and system infrastructure security.  This is constantly monitored and we are notified immediately of any potential threats. This protects our infrastructure, systems, and data.  We use the current encryption and security standards for all communications from the web browsers to the back-end so all communication is encrypted and authenticated. Our payment and credit service utilizes a PCI-1 compliant service.  We do not hold or store any credit card data in our system. Check out our privacy policy here. We process our payments to charities through the Network for Good.

Are my donations tax deductible?

Your donation to a US-Based 501(c)3 charitable organization through dailyKARMA is tax deductible to the extent allowed by law. All the charities on dailyKARMA are US-Based 501(c)3’s in good standing. You may download your pdf receipt that meets the IRS requirements for a record of your donation.

All donations made on the dailyKARMA platform result in dollars being donated on your behalf to Network for Good with instructions from us to pass the donation to your intended charity.

How do I get my donation refunded?

We cannot refund your donation. Please email support@dailykarma.com promptly if you have an issue with a donation and we’ll do our best to help.

What credit cards does dailyKARMA accept?

We accept Visa, Mastercard, American Express, and Discover. 

Do I need an account to donate?

No, you may donate as a guest. But you might want an account because of the benefits it gives you, like the ability to make donations via saved payment information, the ability to save your own Cause Funds, and the ease of downloading your year-end tax-deductible donation statement. Plus, accounts are free.

Does dailyKARMA accept Paypal? Can I donate by cash or check?

We only accept credit card payments, so we do not accept PayPal. We do not accept donations by cash or check at this time.

Can I donate anonymously?

Yes, you can make your donation anonymously. This ensures your name doesn’t show on the Cause Funds website or to the creator of the Cause Fund you donate to. The charities your donation benefits will still receive your name & email address via Network for Good, who processes the donations. Network for good is a non-profit, donor advised fund (tax ID 68-0480736) which processes donations.

My card keeps getting rejected. Why?

Is your card a Visa, Mastercard, American Express, or Discover? If so, you should be good to go. Please try to enter your information again. If you are still having trouble, please email us at support@dailykarma.com and we’ll do our best to help.

I live outside the US. Can I still fundraise for charities on dailyKARMA?

Yes! And they’ll love you for it. You can create and share Cause Funds (whether your own, or someone else’s) to inspire more donations. Most importantly, spread the word by sharing through social media & email.  Just remember that all charities on dailyKARMA are USA-based 501(c)3’s.

How do I know my payment was accepted?

You will be shown a message confirming that your transaction was a success. Also, you will receive a confirmation email immediately after the transaction.

Who is Network for Good?

Our awesome partner who helps your donation get to the right place. Your donation(s) are being made through Network for Good, a non-profit, donor advised fund (tax ID 68-0480736), which processes donations made through dailyKARMA and distributes them to your chosen charity(s).

What is Fundraising Efficiency?

Fundraising Efficiency is the amount spent to raise $1 in charitable contributions. To calculate a charity’s fundraising efficiency, the average fundraising expenses are divided by the average total contributions it receives. The charity’s average expenses and average contributions are calculated over its three most recent fiscal years. This data is sourced from our partner Charity Navigator.

What are the star ratings I see on charity profile pages?

The star ratings measure the financial health and Accountability & Transparency of charities. Each charity rating ranges from 0 to 4 stars for its Financial Health, Accountability & Transparency, and Overall Rating. The ratings indicate how well a charity meets industry-accepted standards and how well it compares with the other charities evaluated. This data is sourced from our partner Charity Navigator.

What qualifies a charity to be listed on dailyKARMA?

All charities listed on dailyKARMA have a valid 501(c)(3) status, have a Guidestar profile, and have also opted in to 3rd party fundraising through Guidestar.

Cause Funds

What is a Cause Fund?

Cause Funds give you the power to donate to your favorite charities in one trackable donation. Each donation to a Cause Fund is split amongst the charities within the Cause Fund.

Is it free to set up a Cause Fund on dailyKARMA?

Yes, it is free to set up a Cause Fund on dailyKARMA.
To activate your Cause Fund, which makes it ready to receive donations from your community too, you must make one donation. Your first donation to your Cause Fund activates it. Then you’re good to go!

Do I have to sign up for recurring donations to create a Cause Fund?

No, you do not have to sign up for recurring donations to create a Cause Fund. To activate your Cause Fund, thus enabling it to receive donations from the community, you may either sign up for recurring donations or make a one-time donation.

How do I pause my recurring donation?

You can pause your recurring donation and change the card associated with your payments online by emailing support@dailykarma.com. When you pause your recurring donation, it will remain on pause until you choose to reactivate it. In the meantime, you can still donate manually to your Cause Fund whenever you wish to, and your Cause Fund can still receive donations from your community. Just share out your link.

How do I delete my Cause Fund?

You can delete your Cause Fund by emailing support@dailykarma.com. Please note that if you delete your Cause Fund, your Cause Fund will no longer be able to receive donations from anyone. Your credit card / payment information will no longer be associated with your Cause Fund, and you will not be able to reactivate your deleted Cause Fund ever. You’ll still see the record of your deleted Cause Fund in your account so that you can access your receipts for tax deductions. Perhaps, instead of deleting your Cause Fund, you may wish to simply pause your recurring donations, and then if you ever decide to donate again,
your Cause Fund will be ready and waiting for you.

What is the difference between dailyKARMA Cause Funds and Community Cause Funds? Are all the charities on dailyKARMA vetted?

All Cause Funds let you send one donation that is split amongst the accredited nonprofits that are in the fund. We have set up some dailyKARMA Cause Funds around certain themes that may resonate with you. Community Cause Funds are created by people like you. Any charity in any Cause Fund has been vetted by our standards listed below.

Any charity associated with a dailyKARMA Cause Fund meets the following minimum criteria:

– At least 70% of their budget is spent on programs & services they exist to provide
– 0-20% on administrative expense percentage
– Tax form 990 easily found for review

What is the minimum amount I can donate to a Cause Fund?

The minimum is $10 per charity in the fund. So if the Cause Fund has two charities, you can donate at least $20.

Can I set up multiple Cause Funds?

Yes! Go for it.

I would like to give directly to an individual charity that I see in Cause Funds, rather than to the entire Cause Fund. How do I do this?

On the Cause Fund page, click on the charity logo. You will be directed to the charity detail page, which allows you to donate directly.

What if I don’t reach my goal? Will the charity or charities still get all the donations?  

Yes, absolutely. We wanted to give you the ability to set a goal for your Cause Fund in order to help you inspire your community to achieve that target.

Charities

How do I get my charity listed in dailyKARMA?  

It’s easy! All verified 501c3 organizations in good standing can be listed in dailyKARMA. If you’d like yours listed, please contact charity@dailykarma.com and include your website and EIN.

Will charities receive their donors’ information?  

Yes. We understand that donor information is a valuable part of your outreach.  Network for Good will provide the names and email addresses from those who donate to your organization through dailyKARMA. 

I am a fiscally-sponsored nonprofit – can I fundraise on dailyKARMA?  

Not at this time.

How do I remove my charity from dailyKARMA?

Email charity@dailykarma.com and we will remove you from our platform right away.

How do we receive our donations that come through dailyKARMA?

Network for Good will mail you a check or an electronic payment. Donations are sent through Network for Good. To receive donations through dailyKARMA via Network for Good, you must be a 501(c)3 in good standing, opt into online giving and third party data sharing with Guidestar, have an accurate business address in Guidestar, and not be a non-operating private foundation.