FAQs

General

Setting Up & Managing a Cause Fund

Charities

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General

What is DailyKarma?

DailyKarma is a tech startup that has been building free tools to help communities give back since 2015. DailyKarma has been featured in Forbes, Inc. and is a proud recipient of the 2019 Shopify Unite Fund. We are a team of technologists, nonprofit leaders, and entrepreneurs with one shared goal: to make giving a part of everyday life.

Is it free to sign up for a profile on DailyKarma.com?

Absolutely!

What if a charity I want to support is not listed?

We got you. Email charity@dailykarma.com so we can verify and add it for you.

Is my donation & payment information secure?

In a word, yes. We utilize the best in class of cloud services for our hosting, which brings the best of what is available today in the form of data center physical security and system infrastructure security to our service. This is constantly monitored and we are notified immediately of any potential threats. This protects our infrastructure, systems, and data. We use the current encryption and security standards for all communications from the web browsers to the back-end so all communication is encrypted and authenticated. Our payment and credit service utilizes a PCI-1 compliant service. We do not hold or store any credit card data in our system. Check out our privacy policy here. We process our payments to charities through the The GoodCoin Foundation.

Are my donations tax deductible?

We are experts in giving – not law. We recommend that you talk to your tax professional or an attorney regarding any tax questions.

All donations made on the DailyKarma platform result in dollars being donated on your behalf to The GoodCoin Foundation with instructions from us to pass the donation to your intended charity.

How do I get my donation refunded?

We cannot refund your donation. Please email support@dailykarma.com promptly if you have an issue with a donation and we’ll do our best to help.

What credit cards does DailyKarma accept?

We accept Visa, Mastercard, American Express, and Discover.

Do I need an account to donate on DailyKarma.com?

No, you may donate as a guest. But you might want to create an account because of the benefits it gives you, like the ability to make donations via saved payment information, the ability to save your own Cause Funds, and the ease of seeing your impact year round. Plus, accounts are free.

Can I donate anonymously?

Yes, you can make your donation anonymously. This ensures your name doesn’t show on the Cause Funds website or to the creator of the Cause Fund you donate to. The charities your donation benefits will still receive your name & email address via The GoodCoin Foundation, who processes the donations. The GoodCoin Foundation is a non-profit, donor advised fund (tax ID 68-0480736) which processes donations.

My card keeps getting rejected. Why?

If your card is a Visa, Mastercard, American Express, or Discover, you should be good to go. If your card gets rejected, please try to enter your information again. If you are still having trouble, please email us at support@dailykarma.com and we’ll do our best to help.

How do I know my payment was accepted?

You will be shown a message confirming that your transaction was a success. Also, you will receive a confirmation email immediately after the transaction.

Who is The GoodCoin Foundation?

The GoodCoin Foundation is our awesome partner who helps your donation get to the right place. Your donation(s) are being processed through The GoodCoin Foundation, a non-profit, donor advised fund (tax ID 68-0480736), which processes donations made through DailyKarma and distributes them to your chosen public 501c3 charity(s).

What is Fundraising Efficiency?

Fundraising Efficiency is the amount spent to raise $1 in charitable contributions. To calculate a charity’s fundraising efficiency, the average fundraising expenses are divided by the average total contributions it receives. The charity’s average expenses and average contributions are calculated over its three most recent fiscal years. This data is sourced from our partner Charity Navigator.

What are the star ratings I see on charity profile pages on DailyKarma.com?

The star ratings measure the financial health and Accountability & Transparency of charities. Each charity rating ranges from 0 to 4 stars for its Financial Health, Accountability & Transparency, and Overall Rating. The ratings indicate how well a charity meets industry-accepted standards and how well it compares with the other charities evaluated. This data is sourced from our partner Charity Navigator.

What qualifies a charity to be listed on DailyKarma.com?

All charities listed on DailyKarma have a valid 501(c)(3) status, have a Guidestar profile, and have also opted in to 3rd party fundraising through Guidestar.

What are the Terms of Service for the Shop for Good app by DailyKarma?

The DailyKarma Shop for Good Terms of Service can be found here. If you have any questions, please email support@dailykarma.com.

 

Setting Up & Managing a Cause Fund

What is a Cause Fund?

Cause Funds give you the power to donate to your favorite charities in one trackable donation. Each donation to a Cause Fund is split amongst the charities within the Cause Fund.

Is it free to set up a Cause Fund on DailyKarma.com?

Yes, it is free to set up a Cause Fund on DailyKarma.com.

How do I pause my recurring donation?

You can pause your recurring donation and change the card associated with your payments online by emailing support@dailykarma.com. When you pause your recurring donation, it will remain on pause until you choose to reactivate it. In the meantime, you can still donate manually to your Cause Fund whenever you wish to, and your Cause Fund can still receive donations from your community. Just share out your link.

How do I delete my Cause Fund?

You can delete your Cause Fund by emailing support@dailykarma.com. Please note that if you delete your Cause Fund, your Cause Fund will no longer be able to receive donations from anyone. Your credit card/payment information will no longer be associated with your Cause Fund, and you will not be able to reactivate your deleted Cause Fund ever. You’ll still see the record of your deleted Cause Fund in your account so that you can access your receipts. Perhaps, instead of deleting your Cause Fund, you may wish to simply pause your recurring donations, and then if you ever decide to donate again, your Cause Fund will be ready and waiting for you.

What is the minimum amount I can donate to a Cause Fund?

The minimum donation is $10.

Can I set up multiple Cause Funds?

Yes! Go for it.

I would like to give directly to an individual charity that I see in Cause Funds, rather than to the entire Cause Fund. How do I do this?

On the Cause Fund page, click on the charity logo. You will be directed to the charity detail page, which allows you to donate directly.

What if I don’t reach my goal? Will the charity or charities still get all the donations?

Yes, absolutely. We wanted to give you the ability to set a goal for your Cause Fund in order to help you inspire your community to achieve that target.

For Charities

How do I get my charity listed with DailyKarma?

It’s easy! All verified public 501c3 organizations in good standing can be listed in DailyKarma. If you’d like yours listed, please contact charity@dailykarma.com and include your website and EIN.

How do I remove my charity from dailyKARMA?

Email charity@dailykarma.com and we will remove you from our platform right away.

How do we receive our donations that come through dailyKARMA?

The GoodCoin Foundation will mail you a check or an electronic payment. Donations are sent through The GoodCoin Foundation. To receive donations through DailyKarma via The GoodCoin Foundation, you must be a 501(c)3 in good standing, opt into online giving and third-party data sharing with Guidestar, have an accurate business address in Guidestar, and not be a non-operating private foundation.